Thank you for choosing ITBUNNY LIMITED (“ITBUNNY,” “we,” “us,” or “our”). We strive to ensure your satisfaction with our services. However, if you are not entirely satisfied with your purchase, we’re here to help.

1. Refund Eligibility

We offer refunds on a case-by-case basis and in accordance with the following conditions:

• Subscription Services: Refunds may be available for unused portions of subscription services, subject to the terms of the applicable service agreement.
• One-time Purchases: Refunds may be available for one-time purchases of products or services within [number] days of the purchase date.

2. How to Request a Refund

To request a refund, please contact us at contact@itbunny.org with your name, email address, and details of the purchase. We may require additional information to process your refund request.

3. Refund Processing

Once your refund request is received and approved, we will process the refund within [number] days. Refunds will be issued to the original payment method used for the purchase.

4. Non-Refundable Items

Certain items are not eligible for refunds, including:

• Services rendered or consumed.
• Digital products that have been downloaded or accessed.
• Customized or personalized services.

5. Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us at contact@itbunny.org.

6. Changes to this Refund Policy

We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

By making a purchase from ITBUNNY, you agree to abide by the terms of this refund policy.